Privacy Policy

1. Data Controller

The data controller is Honza, operator of the ihos.eu project and ihos.cloud service (the "Controller").

Controller contact details:

• Email: [email protected]
• Discord server: https://discord.gg/vfuYG4jhcj

2. What Data We Process

When providing cloud services, we process the following categories of personal data:

• Identification data (name, surname, username)
• Contact data (email, phone number)
• Billing data (address, company ID, VAT ID)
• Payment data (information about payments made)
• Technical data (IP address, access logs, service usage information)
• Content stored on provided services (data on VPS, web hosting, databases)

3. Processing Purposes

We process your personal data for the following purposes:

• Providing cloud services (VPS, web hosting, databases, object storage)
• User account management
• Billing and payment processing
• Communication with users and providing technical support
• Ensuring security and stability of services
• Fulfilling legal obligations
• Improving and developing services

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contract performance - processing necessary for service provision
• Legal obligations - especially in accounting and tax areas
• Legitimate interest - protection of our rights and property, ensuring service security
• Consent - in cases where you provide it (e.g., for marketing purposes)

5. Data Retention Period

We retain personal data for the period necessary to fulfill processing purposes:

• For the duration of the contractual relationship and service provision
• For the period necessary to handle potential complaints (usually 2 years)
• For the period established by legal regulations (e.g., accounting documents 5-10 years)
• Logs and technical data usually 6 months

After service termination, user data is retained for 14 days, after which it is permanently deleted, unless otherwise agreed.

6. Personal Data Recipients

We may share your personal data with the following categories of recipients:

• Technical and support service providers (e.g., server infrastructure providers)
• Payment service providers
• State authorities in cases established by law

All our partners are bound by confidentiality obligations and may not use the provided data for any purposes other than those for which we have made them available.

7. Data Security

We have adopted and maintain all possible technical and organizational measures that prevent misuse, damage, or destruction of your personal data, especially:

• Data encryption during transmission (SSL/TLS)
• Regular system updates and security patches
• Limited access to personal data
• Regular data backups
• Firewall and other security measures

8. Your Rights

In connection with the processing of your personal data, you have the following rights:

• Right of access to personal data
• Right to rectification of inaccurate or incomplete personal data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent to processing
• Right to file a complaint with a supervisory authority (Office for Personal Data Protection)

To exercise these rights, contact us at [email protected].

9. Cookies and Similar Technologies

We use cookies and similar technologies on our websites to ensure functionality, analyze traffic, and personalize content.

Detailed information about cookie usage is available in a separate Cookie Policy document.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. The current version will always be available on our website.

We will inform you of significant changes via email or notification on our website.